Digital solutions can improve city government-citizen engagement, promote improved prioritisation of services, support data-driven decision making, enable greater revenue generation, improve viability and delivery of investments, and support asset management.
This paper sets out the key challenges that digital solutions could address, provides a skeleton theory of change for how digital solutions can address the challenges of urban governance, and explores the three key opportunities that developing country governments and donors must consider if they wish to make their urban areas centres of inclusive and sustained economic growth.